If you are looking to scale your service business quickly, hiring fast is very important.
What are the benefits of hiring fast?
Now, that you know the benefits, here’s what you have to do:
First of all, brand your service extremely well.
If you don’t brand yourself well, you will have trouble bringing in leads.
On top of that, the leads that you do bring in won’t be as good of a fit as they could be.
The better the branding, the more customers and good workers it will attract.
Never forget that hiring is a two-way process.
When people are applying for a job, they don’t submit an application to every possible opening.
They will look at each AD and decide if the company looks like it can provide a decent opportunity.
People don’t come to you just because they need a job.
You first have to sell good applicants on your business for them to even consider applying.
Get your branding right and the right leads will come right away.
Next, you need a good filtration process.
You have to figure out an effective way to filter out bad leads to save you time and money.
Interviewing takes time and you don’t want to waste time focusing on bad leads in addition to the good ones.
Make sure that your hiring process is also scalable in the long run.
For example: interviewing over a video call is much easier to scale compared to bringing someone into your office or meeting them at a cafe.
This especially holds true if you are opening up a new location that is far away from you.
Because opening up a new location or expanding can come sooner than you think, your goal should be setting up a process that is easy to grow with.
Be sure to hire the best leads, and hire extra.
You’ll want to hire the ones that are most qualified, so be sure to call references and conduct background checks prior to onboarding them.
Stick to this practice to minimize the risk of hiring a bad worker.
Although you can never be 100% certain when bringing on a new hire, it is important to take every precaution possible.
References and background checks are definitely a top priority, but you can also read and analyze their application materials and resume for any inconsistencies.
If you don’t, it may hurt you in the long run.
You’ll also want to hire more people than you need.
While scaling your business, there are a lot of opportunities for things to go wrong.
Workers will quit unexpectedly, some will fail to show up, and others may fail to perform up to your standards.
The worst situation you can put yourself into is not having enough workers to cover jobs when situations like this occur.
As long as you are upfront about the amount of work they can expect when first starting out, most people are fine with waiting for their schedules to build up.
Use reviews and feedback to determine which workers to keep.
Don’t assume that when you are done with onboarding someone to your business, the hiring process is complete.
You need to keep filtering.
This process can take weeks before you find out who is your top talent.
If you are using BookingKoala, we’ve made this part easy for you.
The software keeps track of all of your providers or teams.
Each time a customer leaves feedback on a booking, the provider will be associated with that rating.
You can prioritize your providers based on how highly they are rated.
This allows them to receive jobs first, ensuring that you are providing the most superb service.
Later on, you can look at your reports and determine how to proceed with the workers that are underperforming.
It is crucial to always have top talent because this is what will separate you from your competitors.
Simply keep hiring and filtering until only top-rated providers are left.
To summarize, brand your company well from the start.
Find a filtration process that works well for you, and one that is easy to scale.
Hire qualified prospects, and hire more than required.
Use a tool to help you retain the best performing workers.