If you are looking to scale your service business quickly, hiring fast is very important.
In this blog post, I will show you the best procedures I found to help you hire fast and hire the right people.
This blog post is perfect for those looking for the right cleaners, dog walkers, movers, tutors and other service type of professionals.
What are the benefits of hiring fast?
Now, that you know the benefits here is what to do:
First you have to brand your service extremely well.
If you don’t brand yourself correctly, you will have trouble bringing in leads.
On top of that, the leads that you will bring, won’t be as good as they could be.
The better the branding, the more customers and good workers it will attract.
Hiring is a two-way process.
People don’t come to you just because they need a job.
You first have to sell them in order to even have them apply.
Get your branding right and the right leads will come.
Next, is a good filtration process.
You have to figure out an effective way to filter out the bad leads in order to save you time and money.
Interviewing takes time and you have to focus only on the good leads versus the bad.
I’d recommend using a tool like JotForm to create questions in order to determine which leads are best.
We will also be introducing something inside of BookingKoala in the future to help you automate this entire process, so stay tuned.
Make sure that your hiring process is also scalable in the long run.
For example; interviewing over a video call is easier to scale versus bringing someone in to your office or meeting them somewhere, especially if you open up a new location across the country.
Keep that in mind because opening up a new location can come quickly, especially that our goal is to set your business up to be easily scalable.
When I started at 19, I used to interview my prospects in a local Dunkin Donuts.
Today, I’d avoid this entire process and go straight to video interviews (which is what we do today).
Hire, the best leads and hire extra.
Now, after interviewing your prospects, you will want to hire the ones that are most qualified.
Calling references and background checking your prospects is also important before on boarding them.
It will minimize risk of hiring a bad worker.
Even though you will never be 100% in the clear when hiring strangers there are precautions you can take to minimize those risks.
References and background checks are some of those precautions.
Don’t save money and time by by skipping these 2 simple precautions.
It will hurt you in the long run.
You will also want to hire more people than you need.
When scaling a service, there are a lot of things that can go wrong.
People quit, some never show up, and the worst thing you can dig yourself into, is not having enough workers to cover jobs.
As long as you let them know that the first couple weeks may be slower than usual, most people are completely fine with that.
Be honest up front and always have extra workers ready to go.
Use reviews and feedback to determine which people to keep.
Once you’ve decided to onboard someone to your business, the job is not done.
You need to keep filtering and filtering can take weeks before you find your top talent.
If you are using BookingKoala we made this easy for you.
The software keeps track of all of your providers or teams and each time a customer rates them, they get a rating associated with them.
The ones that are rated highest will get the jobs first, making sure that your service is superb.
Later on, you can look at your reports and determine what to do with the people that are underperforming.
We simply keep hiring and filtering till only top rated providers are left.
It is crucial to always have top talent because this is what will separate you from your competitors.
Brand your company well from the start.
Find a filtration process that works well for you and one that can be scalable.
Then, hire qualified prospects and hire more than needed.
Later use a tool to help you keep the best performing workers.
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