What is BookingKoala?

BookingKoala is a software designed specifically for service type businesses such as but not limited to; cleaning services, pet walking services, moving services, tutors, consultants and more.

By using BookingKoala you will gain access to features that will help your business grow efficiently. Your customers will be able to book online and later manage all of their appointments, you will be able to control your staff, your customers, all payments and reports from inside your dashboard. On top of all that, your providers will be able to view their bookings and payments from inside their own account.

Here is a full demo of the software if you wish to learn more.

Who is BookingKoala for?

BookingKoala was originally designed to help scale a residential cleaning service to millions in revenue. Small businesses and start ups are what we know best and small businesses and start ups is who we focus on. We do everything in order to help your new business hit millions in revenue and we focus on helping your already existing business reach new heights with our awesome built in features.

Is there a setup fee?

There are no set up fees. You will be billed monthly based on the package you select. You can also pre-pay for the entire 6 months or 12 months for a special discount. Providers are still billed monthly but at a discounted rate since the number of providers changes monthly. You will be able to pre-pay for your plan at a discount once you are upgrading from a free trial if you wish to continue.

Do you offer discounts for your plans?

We offer a 15% discount when you pay up front for 6 months and 30% discount if you pay upfront for 1 year (discount is applied towards the monthly fee and the number of service professionals). Your providers will still be billed monthly but at the discounted rate since the number of providers may change monthly. You will be able to pre-pay for your plan when you are u upgrading from a free trial.

Can I upgrade or downgrade at anytime?

Absolutely, you can upgrade or downgrade at anytime! If you pre-paid for a plan, all adjustment will be made for you accordingly.

Do I need a credit card to get started?

Absolutely not! You do not need to put a credit card till after you’re 14 day free trial is over if you wish to continue. If you are using our Free Forever Plan, you will never have to put in a credit card on file, unless you wish to upgrade or you out grow that plan.

Can I cancel at any time?

Yes there are no contracts or commitments. You can cancel at any time.

Am I locked into a contract?

There are no contracts when signing up for a month-to-month plan however if you want to receive 15% OFF or 30% OFF on your plan you may sign up for an 6 month or 12 month plan. You can cancel those plans at any-time and you will no longer be charged and a refund will be issued accordingly. For example if you paid for 6 months, but you cancelled after 3, there will be a refund issued for the 3 months you will not be using the software, however the first 3 months will be charged at a month-to-month rate.

How easy is it to get started?

It takes less than 60 seconds to set up your store! Once you start your free trial you will be asked what industry you are in, then a store will be set up for you based on the industries top companies and you can change the options at any time. If you have an already existing website, all you have to do is copy a piece of code and place it on your site which will allow the “Book Now”, “Referral”, “Gift Card” and “Login” pages to show up on your site. Everything is completely customizable to fit your business and preferences.

Is BookingKoala secure?

Yes, we use the highest level of security for our site in order to make sure you data is safe at all time!

What are themes?

Themes are pre-made websites. You purchase a theme or select a free one and once activated you will have a site in seconds. You can then use our drag and drop options to configure your website. All forms are already installed with each theme. For example if you run a cleaning service, you would pick a theme, activate it and all forms would come with that theme, ready for your customers to use. You can have a site in under 60 seconds custom towards your industry (Themes are coming soon).

Do you offer free themes?

Yes, some themes are free and some are paid. All look amazing! (Themes are coming soon).

Can I use my own domain name?

Yes, you may push your site onto your live domain without bookingkoala in your URL. When you start using BookingKoala, your store will be seen something like this: bookingkoala.petwalking.com, however you can later change that so that when someone enters your URL; petwalking.com they will be taken to your forms and site.

How can I access all my data?

Great question! All of your data is kept in a cloud database and it allows you to log in from anywhere in the world and view your customers data at anytime. Your customers and providers can also login from anywhere in the world.

Does BookingKoala have an APP?

Yes! We developed an app on IOS and Android devices for your customers and your service Providers. We will show you how to configure those apps from inside your account. Merchant app will be coming soon.