Patrick McCormack, founder of Highrise Service Group, shares how he built a cleaning business in Ottawa that has generated over $1.4 million in revenue over seven years—while maintaining a lean, highly efficient operation. In this interview, he breaks down how focusing on a niche market helped him scale with clarity and control.
He explains the early stages of launching the business, including the decision to specialize in condos and apartment buildings, and how narrowing his focus allowed him to stand out in a competitive market. Patrick also shares how a strategic rebrand helped reposition the company and support long-term growth.
On the operational side, he dives into building a streamlined business with minimal overhead, including running the company with just one office staff member. He highlights the importance of efficiency, strong systems, and disciplined decision-making when managing growth.
Based in Ottawa, Canada, Patrick discusses the role of niche positioning, operational simplicity, and consistent execution in building a sustainable service business. This is a practical look at how to grow a $1M+ cleaning company by focusing on the right market and keeping operations lean.
About the Business
Highrise Service Group is a cleaning company based in Ottawa, Canada, specializing in condo and apartment cleaning services with a focus on efficiency, consistency, and high-quality service.
Founded by Patrick McCormack, the business has generated over $1.4 million in revenue by focusing on niche positioning, streamlined operations, and long-term client relationships.
Watch how Highrise Service Group scaled to $1.4M with a lean team by focusing on condos and apartment cleaning.
