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In the recent update you’ve added a zapier field for New Bookings, namely booking_source

Is it possible to get this added to email notifications?
I’d like to know which booking emails (New bookings, Modified booking, Cancelled bookings) are generated by Customer, Staff or Admin.

I believe the 2 options to enable this would be to –

Option 1) Add the shortcode booking_source to email shortcodes.

This would allow creation of automations in any chosen ticketing software to via the booking_source field.

In my use case it would be to automatically close emails/tickets generated via admin or staff as I only need to be notified by new bookings or changes generated by customers.

Option 1) add additional emails under New & Modified, Cancelled & Postponed
– New booking by Customer
– New booking by Staff
– New booking by Admin

– Booking Modified by Customer
– Booking Modified by Staff
– Booking Modified by Admin

– Booking Cancelled by Customer
– Booking Cancelled by Staff
– Booking Cancelled by Admin

– Postponed booking by Customer
– Postponed booking by Staff
– Postponed booking by Admin

The problem with this option is that it adds a lot of additional many emails to the system generated emails

I believe Option 1 of inclusion of the shortcode booking_source would be the simplest.

By Meridith

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